Effective date: October 29, 2026
SERN | Founder: minsik chae | Contact: kicoa24@gmail.com
1. Who we are
This Privacy Policy explains how SERN handles information in FlirtCue. The founder is minsik chae. Contact: kicoa24@gmail.com.
2. Information you provide
You may provide chat screenshots, profile text, message drafts, conversation context, coaching messages, pickup line prompts, support emails, and other content you choose to enter or upload. This content may include personal information about you or other people, so you should hide sensitive details before uploading.
3. Information collected automatically
FlirtCue may generate or collect an app install identifier, app settings, language preference, local history, subscription status, purchase entitlement information, device/network metadata necessary for requests, server logs, and diagnostics.
With your permission through Apple's App Tracking Transparency (ATT) prompt, FlirtCue may use advertising identifiers, app interaction events, and purchase or subscription events for advertising attribution, campaign performance measurement, and advertising optimization through Meta and TikTok. This may involve linking app data with data from other companies' apps or websites. The app enables advertising SDKs and advertising identifier collection only after ATT authorization. Advertising measurement is separate from the processing needed to provide AI features and manage subscriptions.
4. Photos and screenshots
When you choose a screenshot or image, FlirtCue processes it only after your action. The app may compress the image before upload. Images may be sent to SERN servers, image hosting or processing providers such as Cloudinary, and AI service providers for image understanding, chat extraction, AI analysis, and returning generated results. Do not upload highly sensitive, confidential, or illegal content.
5. How we use information
We use information to provide AI-generated replies, chat analysis, profile feedback, pickup lines, coaching responses, saved results, subscriptions, customer support, debugging, fraud prevention, safety enforcement, and app improvement.
6. AI processing
User-provided text, screenshots, derived transcripts, and context may be sent to AI model providers or cloud infrastructure used by SERN to generate app results. AI providers and infrastructure providers process this information on our behalf according to their service terms and data protection commitments.
7. Purchases and subscriptions
In-app purchases and subscriptions are processed by Apple. FlirtCue uses RevenueCat to manage product availability, purchase status, subscription entitlement, restore purchases, and related purchase metadata. We do not receive your full payment card details.
8. Local storage
FlirtCue stores app settings, consent status, generated sessions, coaching history, saved results, and related state locally on your device using Apple platform storage. Removing the app or using in-app deletion controls where available can remove local data from the device.
9. Server retention
We keep server-side request data only as long as reasonably necessary to provide the service, maintain security, debug errors, comply with law, and operate subscriptions or support. We do not intentionally keep original screenshots for unrelated reuse or advertising. Service providers may temporarily process, cache, or log data as needed to deliver the service.
10. Sharing
We do not sell your personal information. We may share information with service providers that help operate FlirtCue, including Apple, RevenueCat, image hosting or processing providers such as Cloudinary, AI model providers, hosting providers, diagnostics providers, and customer support providers. For the consent-based advertising purposes described in Section 3, advertising partners include Meta and TikTok; RevenueCat may also facilitate purchase and subscription event reporting to advertising partners. We do not provide your uploaded screenshots, conversation transcripts, or AI conversation content to advertising partners for advertising purposes. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer.
11. Sensitive information
FlirtCue is not designed for processing sensitive personal information such as government IDs, financial account details, health data, passwords, private addresses, or intimate images. Please remove or hide sensitive information before using screenshots or prompts.
12. Children
FlirtCue is intended only for adults aged 18 or older. Do not use FlirtCue if you are under 18 or under any higher minimum age required in your jurisdiction. We do not knowingly collect personal information from children. An App Store content rating does not replace this minimum age requirement; regional and older operating-system rating labels may differ.
13. International processing
Your information may be processed in countries other than where you live, depending on where SERN and its service providers operate. These countries may have different data protection laws.
14. Your choices
You can choose not to upload screenshots or enter personal content. You can decline ATT permission and still use the app's features and subscriptions. You can review or change tracking permission in iOS Settings under Privacy & Security > Tracking. Revoking permission does not automatically delete information previously shared; contact us for deletion assistance. You can delete local app data using in-app controls where available or by deleting the app. You can manage subscriptions in your Apple account settings. You can contact kicoa24@gmail.com to request access, correction, deletion, or other privacy assistance.
15. Security
We use reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
16. Changes to this Policy
We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users in the app or through another appropriate method.
17. Contact
Questions or requests about privacy may be sent to SERN at kicoa24@gmail.com.